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HP9000 Workstation Support

Systems Covered

Welcome  to Indecs’s HP 9000 Workstation Support

HP 9000 support can be challenging and expensive.  We’d like to help you meet the challenges and lower your costs.

You’re here because you are looking for alternatives and more information. Let’s get to the point.

We think you should expect the answers to these simple but crucial questions:

• What can we cover?
• Do we have the right accreditations and capabilities?
• Can we do it better than your current provider  for less?
• Who else do we look after?
• How much does it cost?
• Technical Info

Click on the menu on the left to find your relevant product.

For calm heads and HP 9000 support contracts that might even make your finance people break into a smile you should get in touch. Send us a mail to HP9000support@indecsgroup.co.uk  

Tell us what’s on your mind. It’s a start.
Call us on 0845 1 308308 

HP9000 Server and Workstation Support from someone who actually cares

What can we cover? (back to top)

Everything!

• B-class — B132L, B160L, B132L+, B180L, B1000, B2000, B2600
• C-class — C100, C110, C132L, C160, C160L, C180, C180L, C180XP, C200, C240, C360, C3000, C3600, C3650, C3700, C3750, C8000
• J-class — J200, J210, J210XC, J280, J282, J2240, J5000, J5600, J6000, J6700, J6750, J7000

We can cover them 24 x 7 x 365 or NBD or pretty much any variation you can think of! It depends what you need. Our service level has to match what you want to make sense.

Drop us a mail to hpworkstationsupport@indecsgroup.co.uk
and we’ll quote within the hour or call 0845 1 308308 and we may do it even faster!

How Much Does it Cost? (back to top)

Less than you’d think! Prices start from as low as £150 per annum. We need to know what you actually have and what service level you really need to give you an accurate quote so get in touch hpworkstationsupport@indecsgroup.co.uk or call 0845 1 308 308

Do we have the right accreditations and capabilities? (back to top)

We are an accredited HP partner and can work with HP directly and indirectly. We have over 15 years experience working with the full HP range and can provide you with access to references and testimonials from direct clients and channel partners that will show we deliver what we promise and deliver it for less!

As you would expect we have a full complement of HP trained engineers who have plenty of real world experience! In fact, we may argue that our engineers have learned a lot more from practical work in the field than they ever learned from gaining their certificates but it’s still good to have them. The following are just a sample:

HP Certified Systems Administrator
We can perform hands-on installation, configuration, administration and support of HP Solutions and/or HP Operating Systems in networked environments.
 

HP Certified Systems Engineer
We can provide hands-on installation, performance optimization, management and support of HP Solutions and/or Operating Systems in complex, enterprise environments.

 
HP Accredited Platform Specialist
We can provide basic hardware support for the purpose of restoring hardware to factory operational levels. However, if that’s where we stopped then we would be horrified! We aim to work with you to return to the point where you had a problem not simply take you back to where you were when you unpacked the box and powered it up! It’s just one of those things that make us different and better.


Can we do it better than your current provider and for less? (back to top)

Our aim is to deliver everything that you would expect from having a contract with HP. However, that is a minimum set of standards. Maybe we should call them ‘Care More’ Packs!

We know what is usual. We know what is typical. We know general levels of support are ok if a bit expensive. The problem is we don’t do ‘usual’ or ‘typical’ or ‘ok’ as a service level.

We have to be better and we have to charge less..or you won’t switch! We just live in the real world so let’s see what we can do for you. Email us hpworkstationsupport@indecsgroup.co.uk or
call 0845 1 308 308

Who else do we look after? (back to top)

We partner with all of the major support players like IBM Global Services, Fujitsu Services, Computacenter, Phoenix IT Services etc and work on clients including those in the FTSE 100 list but also work with smaller VARs and Integrators and a range of SMB’s, Universities, Colleges and Councils.

They are our most potent advocates. We will invite you to speak with them. Feel free to ask them anything you like! However, first you have to start talking to us so email us hpworkstationsupport@indecsgroup.co.uk or
call 0845 1 308 308

Technical Info (back to top)

• B-class — B132L, B160L, B132L+, B180L, B1000, B2000, B2600
• C-class — C100, C110, C132L, C160, C160L, C180, C180L, C180XP, C200, C240, C360, C3000, C3600, C3650, C3700, C3750, C8000
• J-class — J200, J210, J210XC, J280, J282, J2240, J5000, J5600, J6000, J6700, J6750, J7000

B, C, J class

The C100, C110, J200, J210 and J210XC use the PA-7200 processor, connected to the UTurn IOMMU via the Runway bus. The C100 and C110 are single processor systems, and the J200 and J210 are dual processor systems. The Uturn IOMMU has two GSC buses. These machines continue to use the Lasi and Wax ASICs.

The B132L, B160L, B132L+, B180L, C132L, C160L and C180L workstations are based on the PA-7300LC processor (an upgraded model of the PA-7100LC processor). These machines use the Dino GSC to PCI adapter which also provides the second serial port in place of Wax. These machines optionally have the Wax EISA adapter.

The C160, C180, C180-XP, J280 and J282 use the PA-8000 processor and are the first 64-bit capable HP workstations. They are based on the same Runway/GSC architecture as the earlier C and J class workstations.

The C200, C240 and J2240 offer increased speed with the PA-8200 processor and the C360 uses the PA-8500 processor.

The B1000, B2000, C3000, J5000, J7000 were also based on the PA-8500 processor, but had a very different architecture. The U2/Uturn IOMMU and the GSC bus is gone, replaced with the Astro IOMMU, connected via Ropes to several Elroy PCI host adapters.

The B2600, C3600 and J5600 upgrade these machines with the PA-8600 processor. The J6000 is a rackable workstation which can also be stood on its side in a tower configuration.
The C3650, C3700, C3750, J6700 and J6750 are PA-8700 processor based.

The C8000 uses the dual-core PA-8800 processor, which uses the same bus as the McKinley and Madison Itanium processors and shares the same Zx1 chipset. The Elroy PCI adapters have been replaced with Mercury PCI-X adapters and one Quicksilver AGP 8x adapter.

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